Frequently Asked Questions

How can I get my passport?

To get your passport, you need to arrive at the right palace and appointment time to pick up your passport.

Method 1: Passport pick -up location: 

• At the Immigration Department of the Ministry of Public Security
• At the Immigration Department of the Police of the province or centrally-run city where you apply.

Method 2: If you apply for our passport service, you can pick-up your passport at Our company's office

Address: 40-42 Thien Phuoc, Ward 9, Tan Binh District, Ho Chi Minh City.

Method 3: Transfer by Post office as your request: 

• Express delivery: You have to pay an additional fee for using an authorized courier, this cost is determined by the delivery unit. 
• After receiving the receipt, go immediately to the post office to pay the fee and receive your passport